Collateral Headquarters™ (CHQ)

The nation’s top mortgage originators trust FNC’s Collateral Management System® (CMS®) to manage the flow of their collateral information and automate the ordering and review of appraisals, BPOs, fraud products, AVMs, and title information. Now, that same efficiency is available as a standard, best practices offering for regional/community banks and credit unions, providing your institution with collateral transparency in one efficient, automated system.

Collateral Headquarters™ (CHQ) provides a platform for your lending institution or appraisal management company to automate and streamline appraisal ordering, processing, communication, review, reporting, and archiving. CHQ is your solution for the Home Valuation Code of Conduct, 2010 appraisal data delivery to Fannie Mae, and all future regulatory and compliance requirements for your valuation processes.

Why CHQ is win-win for lenders:

• No searching for appraisers—Upload your own approved appraiser list to the CHQ platform or search our database for connected appraisers by area. A few clicks and you’re done.
• Automatic appraisal ordering—Once your list is active, CHQ can assign orders automatically through round-robin vendor selection or your pre-selected rankings.
• Organized work queue— CHQ keeps all of your jobs on one platform, organized by status, due dates or vendor.
• No more phone tag—Communicate with appraisers using CHQ’s instant messaging 24/7.
• No papers to shuffle—Appraisal reports arrive back to the platform as data files.
• Automated appraisal review—Improve your turn times with automated reviews that allow your staff to concentrate on exceptions.

To stay competitive, appraisal management companies must guard their reputation for quality, fast turn times, compliant reports, and excellent service. Collateral Headquarters provides a comprehensive platform to manage your appraisers and clients, actively demonstrating your value to those clients.

Why CHQ is win-win for AMCs:

• Organized work queue—CHQ keeps all your jobs on one platform, organized by status, due dates, clients, and vendors.
• Establish your own vendor list—Upload your own approved appraiser list to CHQ or search our database for connected appraisers by area. A few clicks and you’re done.
• Eliminate phone tag—Communicate with appraisers using CHQ’s instant messaging 24/7.
• No papers to shuffle—Appraisal reports arrive back to the platform as data files.
• Automated appraisal review—Save time and money with automated review that allows your staff to concentrate on exceptions and helps to ensure that only top quality reports are sent on to your lender clients.
• Interactive reports module—Track your performance and that of your appraisers with thorough reports that help you monitor quality, consistency, and turn times.

As your work flow manager, FNC’s Collateral Headquarters is exceptional on its own. Add its myriad of other benefits—workflow efficiency, standardization, centralization—and suddenly you gain a system that gives you the competitive advantage you need.